April 9

A small town solution to digitisation

This piece was originally published by Apolitical.

Being a small town public servant can be tough.

Municipalities are the most constrained levels of government in Canada. They have limited legal and fiscal autonomy, which creates capacity, resource, and service delivery challenges.

These challenges are often amplified in small municipalities. Unlike their larger urban counterparts, small municipalities have small budgets and small staff contingents responsible for providing critical functions. Staff time is limited and the opportunities to step back and examine the state of the organisation or review existing services or processes are rare.

This article is written by Zachary Spicer, the Director of Research and Outreach at the Institute of Public Administration of Canada and Joseph Lyons, Assistant Professor and Director of the Local Government Program at Western University in London, Ontario, Canada.

Please follow this link on apolitical to read the article.