Director, Project Management Office

City of Toronto, Toronto, ON

Closing Date 22 November 2019 Location Toronto, ON Work Type


Salary Range - Experience Level  - Job ID -
Job Description
A project management best practices leader with a history of successfully managing a diverse portfolio and program of projects– and a commitment to continuous improvement – will welcome this opportunity to create a culture focused on meeting project costs, quality assurance and schedule commitments at North America’s fourth largest municipality!

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, the City of Toronto is a global centre for business, finance, arts and culture. The Corporate Real Estate Management Division is a mission-critical function within the City’s complex multi-site, multi-division, multi-stakeholder environment, where a dedicated team of approximately 33,500 employees is the driving force behind the City’s ability to provide programs and services to residents, businesses and visitors alike.

Reporting to the Executive Director, Corporate Real Estate Management, you’ll lead the Division’s Project Management Office (PMO) in the delivery of City-wide capital programs. Leveraging your knowledge of emerging technologies and trends in the industry, you’ll not only oversee the development, planning, design and execution of capital construction projects for the Division, but also lead major transformation and transition projects with a focus on continuous improvement and change management.

As Director, PMO, you’ll direct a team of project management professionals that deliver high-quality, timely and cost-effective services and solutions to the operating units that require a wide range of planning and capital construction services. These services include client consultation, cost-benefit analyses, feasibility studies, technical reviews, budget estimates, forecasts, developing and implementing short-and long-term financial budgets related to divisional requirements, accommodation and planning services, design and procurement, implementation and post-construction reviews and warranties.

Having proven your ability to manage, inspire, coach and support top-producing, engaged project managers and teams, both non-unionized and unionized, you’re fully prepared to assume the full gamut of managerial responsibilities. You’ll lead and motivate a diverse workforce, ensuring effective teamwork, and high standards of work quality and organizational performance, resolving labour relations issues, and promoting continuous learning and innovation, while developing and administering the annual budget for the section, and ensuring that expenditures are controlled within approved budget limitations.

A champion of best practices in project management, you’ll be counted upon to determine section goals and objectives, required financial and staff resources, and performance indicators, maintain an effective, consistent Project Management function across all PMO teams, ensure project compliance with City standards, as well as develop and implement proposals to improve capital delivery.

This key mandate calls for an accomplished, politically savvy business professional with a passion for public service, a post-secondary education combined with a PMP designation or similar project management credentials, and demonstrated progressive PMO leadership experience in a large, complex, multi-stakeholder organization, specifically in property and facilities management. As such a leader, you have a track record of delivering large, multi-faceted, cross-functional projects, ensuring high-quality, timely and cost-effective results and strong client satisfaction.

Equally important, you have a history of successfully developing and implementing strategic plans with project teams, leading and achieving positive, transformational change with and through people, and designing, developing and implementing functional policies and programs resulting in improved business performance, with a reputation for timely, accurate, meaningful tracking and reporting of multiple projects. 

You’re a persuasive communicator and skilled decision-maker with exceptional listening and presentation abilities, adept at building and sustaining strong working relationships at all levels, cross-functionally and cross-divisionally, and developing and implementing creative, innovative solutions that take into account business and financial considerations. Above all, as a manager, you demonstrate a commitment to inclusion, equity, and intersectionality of diversity, while staying abreast of leading-edge project management technology and nimbly employing best practices to ensure continuous improvement.

How to Apply

To apply for this exciting senior project management role, submit your application to Phelps, at, specifying the job title in the subject line of your e-mail. Application deadline:  November 22, 2019.

Equity, Diversity and Inclusion 
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.