Workers’ Adviser

Ministry of Labour. Richmond, BC.

Closing Date January 10, 2019 Location Richmond, BC. Work Type Regular full time
Salary Range $63,200.00 - $87,000.00 annually
Experience Level  - Job ID 56562
Job Description
$63,200.00 - $87,600.00 annually. Over time through performance based in-range movement employees will have the opportunity to reach the maximum of their position’s salary band. The starting salary for this position is expected to be approximately $80,000 annually.

4 positions available.

The Workers' Advisers Office is seeking accomplished individuals dedicated to helping injured workers and their dependents seeking compensation under the Workers Compensation Act.

As a Workers' Adviser you will provide expert, independent advice to injured workers regarding the interpretation of the Workers Compensation Act, its Regulations, Policies and Guidelines. In so doing, you will directly influence decisions on claims and the benefits available to injured workers. You will be responsible for managing a large number of complex files and providing expert, professional services to clients, including giving advice, providing assistance, and making written and oral representations to the Workers’ Compensation Board (WorkSafeBC), the Review Division of WorkSafeBC, and the Workers’ Compensation Appeal Tribunal. You will need to maintain an effective ongoing dialogue with clients, key stakeholders, community agencies and other government agencies. In addition you will also participate in mediations to resolve discriminatory action complaints under Part 3 of the Workers’ Compensation Act.

The nature of your work as an Adviser is diverse and complex, requiring you to manage a high volume, complex and demanding caseload, and requires strong critical thinking skills, sound analysis, expeditious decision-making, and the balancing of multiple competing priorities. A Workers' Adviser must have solid interviewing, crisis management and dispute resolution skills. The ability to understand, interpret and advance complex legal and medical arguments based on the Workers’ Compensation Act is an integral part of the job.

Qualifications for this role include:
University degree in a related discipline or an equivalent combination of education, training and experience.
Legal training (preferred not required)
Minimum one year experience providing written and oral advice to clients regarding the interpretation and application of legislation, regulation, policies and procedures.
Minimum one year experience presenting cases on behalf of individual clients, or appearing as a client representative before administrative tribunals, boards, commissions and appellate bodies
Experience planning, developing, delivering and evaluating training
Minimum one year experience effectively managing a high volume and demanding, active caseload.
Minimum one year experience effectively managing clients in crisis (i.e.angry, distraught, suicidal) clients
Experience as a representative in mediation preferred.

How to Apply

For more information and to apply online by January 10 , 2019, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/56562