Manager - Intergovernmental Relations
Requisition ID: 2438
Number of Vacancies: 1
Department: Intergovernmental Relations - CEO's Office
Salary Information: $107,616.60 - $134,579.80
Pay Scale Group: 11SA
Employment Type: Regular
Weekly Hours: 35, Off Days: Saturday & Sunday Shift: Day
Posted On: June 23, 2020
Last Day to Apply: July 5, 2020
Reports to: Head - Corporate Initiatives
The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."
The position is responsible for effective management of the TTC’s agency relationship to the City of Toronto and with intergovernmental partners at the municipal, provincial, regional and federal level.
Key Job Functions
• Manages strategic and effective relations with other governments, public agencies and partners as required in order to support the Chief Executive Officer as the TTC’s organizational executive lead on intergovernmental and City-agency matters;
• Provides a coordinated strategy for managing diverse issues with the City of Toronto and intergovernmental partners in order to maximize the TTC’s and City’s success in achieving its shared objectives and advancing the objectives of the TTC’s corporate plan, strategies and Board;
• Coordinates and supports the TTC’s participation in intergovernmental activities, including meetings with the City, Metrolinx, other transit agencies and associations
• Monitors and evaluates opportunities and risks to TTC organizational objectives in relation to the evolving policy and legislative environment;
• Establishes roles, responsibilities and internal coordination mechanisms to facilitate achievement of the TTC’s strategic corporate goals and objectives and works closely with key City divisions through provincial, federal and regional municipal partnership channels;
• Develops analysis and makes recommendations on provincial and federal legislative changes that may have implications for the TTC; and supports effective communications to internal business units and intergovernmental partners;
• Conducts analysis and develops professional and objective strategic policy advice, discussion papers, staff reports, and briefings for the Chief Executive Officer, Chief of Staff, senior officials, the TTC Board and where required Standing Committees of City Council;
• Facilitates coordination and integration across the TTC organization in order to provide comprehensive advice to the Chief Executive Officer and Executive Leadership Team on emerging issues;
• Provides issue management and advisory support to internal business units supporting the planning and delivery of the provincial priority transit expansion projects, and other provincial programs where there are interfaces with the TTC;
• Supports negotiation of sensitive multi-government/agency governance, funding and operational agreements on a variety of matters;
• Identifies emerging issues pertaining to government relations, public administration, operations and accountability of the TTC and the governance of agencies and corporations;
• Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance
• Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
• Communicate in a variety of mediums
• Demonstrate specialized expertise and knowledge in the assigned field
• Demonstrate knowledge of the industry and / or sector
• Apply analytical skills
• Use office technology, software and applications
• Plan and organize activities / projects to meet section and organizational goals
Education and Experience
A completed graduate degree in a related discipline, or training in a public policy, planning, business administration, economics or a related field or the equivalent combination of education, training and experience deemed to be equivalent.
• Considerable experience in policy research, analysis, and development in fields related to intergovernmental relations, governance, municipal finance, transportation planning, service delivery efficiency and effectiveness, and or/the operations and services of major government organizations.
• Considerable experience writing reports, briefings and policy papers for senior management that includes strategic advice and recommendations on sensitive issues.
• Experience coaching, mentoring, motivating and engaging assigned staff with the ability to hold accountable to meet performance outcomes.
• Excellent ability to develop and maintain relationships with external organizations in the context of complex intergovernmental and/or stakeholder relations.
• Ability to effectively lead project staff teams across multiple business units and with external organizations, and apply project management methodologies.
• Highly developed communication skills, both orally and in writing, and ability to communicate effectively to audiences at all organization levels.
• Highly developed interpersonal skills and demonstrated proficiency in conflict resolution in complex, multi-stakeholder situations.
• Excellent strategic, analytical and conceptual thinking skills.
• Sound judgement and ability to handle matters of a sensitive nature.
• Extensive knowledge of government-agency relationships, the TTC’s governance framework, and the City of Toronto’s legislative framework.
• Advanced written communication skills with experience creating briefing notes, reports and presentations for senior management.