Director, Technology Service Centre

Department of Infrastructure, Government of Northwest Territories,
Yellowknife, NT

Closing Date Open until filled Location Yellowknife, NT
Work Type -
Salary Range

$139,250.00 - $198,939.00

Experience Level  - Job ID  19895
Job Description

Department Information

The Department of Infrastructure (INF) provides high quality services to the public and Government of the Northwest Territories’ (GNWT) departments, boards and agencies including the planning, design, construction, acquisition, operation and maintenance of buildings, works and equipment required for the GNWT to deliver programs and services.  
For more information please refer to the Department of Infrastructure website at

Job Information

As the Director, Technology Service Centre, you will provide vision and leadership, develop and implement strategy and initiatives, direct operations, and play a crucial role in efficiently and effectively meeting the Information Technology (IT) needs of the GNWT.  The Director is a key member of the GNWT’s Information and Technology leadership team working collaboratively with the Government CIO and other peers to ensure high quality information and technology solutions that support the ambitions of the Government. 

With a focus on client service, the Technology Service Centre (TSC) is central to modernizing and maintaining GNWT-wide infrastructure and operations and is responsible for client liaison services, service desk, desktop/laptop support, network, storage, server, telecom and mobility services to approximately 5000 government staff, Health Authorities, Education staff and Boards and Agencies. A further 1200 staff of Education Boards, Agencies and Crown Corporations receive a subset of these services.

Working for GNWT has attractive advantages; with a generous benefits package including a Northern Living Allowance, Defined Benefit Pension Plan, Health and Dental benefits and more. Experience the adventures of the North with summer days filled with nearly 24 hours of daylight and spectacular winter nights of dazzling auroras in our northern skies. Whether you enjoy summer activities such as camping, fishing, hiking, boating, baseball, tennis or swimming, or embrace winter with ice fishing, skating, dogsledding, snowmobiling, cross-country skiing and snowshoeing, you’ll find it in the Northwest Territories.


For this position are typically attained through a relevant degree and ten (10) years of proven, progressive, and directly related technical experience including at least three (3) years managing staff and leading diverse teams in various fields of information technology and information systems. Recent and current experience providing leadership and managing within an information technology organization is essential.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Senior Management Occupation

This job opening is for a Senior Management Occupation.  Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalent combinations of education and experience will be considered.

Job Opening ID # 19895
Closing Date: Open until filled
Salary Information

The salary range for this position is from $71.41 per hour to $102.02 per hour (approximately $139,250.00 - $198,939.00.) plus an annual Northern Allowance of $3,700.00.

How to Apply

Inquiries Only:

Department of Finance
Government of the Northwest Territories
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.