A career-defining executive role with Canada’s largest municipality – Toronto, ON
In the complex, multi-divisional and multi-stakeholder environment that is the City of Toronto, our Technology Services Division plays a vital role in our ability to deliver targeted programs and services, and achieve business goals. Adept at leading change, managing diverse stakeholder needs and interests, building effective relationships within a complex organization or large, multidisciplinary environment, as well as managing large Technology "breakthrough" capabilities, thinking and results, you welcome this opportunity to do so as the City of Toronto’s Deputy Chief Technology Officer (CTO).
Reporting to the Chief Technology Officer, you’ll provide leadership in directing the Technology Portfolio Delivery and Architecture, establishing the criteria for economic, quality and strategic value, and the allocation of staff and resources for the development and implementation of Enterprise Technology Projects, Services and Enterprise Architecture throughout the City.
Strategically minded and tactically skilled, you’ll manage an integrated, business delivery strategy to facilitate sustainable client- or citizen-centred business transformation, and lead the development framework of Enterprise Architecture standards, guidelines, methods, models and tools to align technology implementation with City services. You’ll provide leadership to Project Directors, Enterprise and Solution Architects and managers, ensuring collaboration with other enterprise-level strategic divisional functions, as well as drive the Enterprise Architecture Review Group, Business Case-as-a-Service Function, and In-Take Process – the critical Technology governance committees overseeing Technology investments for the City.
Acting as a partner for technology innovation research with the various City divisions, you’ll build collaborative relationships with City stakeholders and senior management, and assist them in recognizing where Technology Infrastructure Services can add value to, transform or support program operations. Committed to best practices and continuous improvement, you’ll identify emerging trends, establish criteria for economic and strategic value to prioritize and optimize Technology Services initiatives, investments and projects, and oversee an integrated management framework for reviewing, assessing, managing and determining the right mix of investments by City divisions.
As Deputy CTO, you’ll also assume leadership responsibilities. Engaging and motivating a diverse workforce, you’ll ensure effective teamwork and high standards of work quality and organizational performance, resolve controversial labour relations issues, and promote continuous learning and innovation. You’ll develop and administer the annual budget for the section, and control expenditures. And, you’ll act as an innovative leader in demonstrating commitment to the organizational values of diversity and inclusion, while cultivating an innovative workforce of high-performing professionals in a positive service delivery culture.
This high-impact mandate calls for an impressive track record of success like yours, combining a degree in Computer Science, Business Administration or a related field, with extensive senior-level experience in the development, planning, management and delivery of large-scale, complex transformational projects in a complex, fast-paced, dynamic large private or public sector environment.
A proven manager of people, systems and resources, with extensive experience in policy, program, budget and human resources management within a unionized environment, you bring finance experience in merging large operational and capital budgets focused on KPIs and SLAs, and driving change and evolution of teams, and the ability to lead implementation of results-based accountability frameworks. You also have an extensive background in developing plans, standards and guidelines for information and technology architectures and environments, managing the development and implementation of capital programs, risk mitigation strategies, and Technology policy, standards and architecture models, making critical decisions and developing long-term objectives and business strategies.
A confident, persuasive communicator with highly developed human relations skills, you’re comfortable dealing with all levels of the organization while demonstrating political acumen with external stakeholders. Your talent for simplifying complex content into concise, tactful key messages is reflected in your ability to articulate complex technology details into executive briefings and senior-level, short narratives in a succinct, articulate manner.
Salary Range: $173,191.20 - $203,494.20 per year
Contribute to the vision of "Toronto better served through innovative Information Technology"
As North America’s fourth largest city and Canada’s financial and business capital, the City of Toronto is seeking innovative, proven information technology specialists to join our dynamic team. Help build a best practice IT organization that will be responsive in meeting the needs of our 240+ different lines of business involving more than 20,000 staff at 600+ sites.
Join the Toronto Public Service as a Deputy Chief Technology Officer within our award-winning Technology Services Division, supporting the City programs and services that ultimately serve more than 2.9 million residents. The diversity of our IT applications, services and infrastructure mirrors the diversity of our citizens. This includes an infrastructure of over 22,300 desktops/notebooks/workstations, 2,100 servers, 1,000 applications and 1 petabyte of data.
We are proud to be recognized worldwide for our successful use of IT to attract leading-edge business, build skills, generate economic growth and improve government service delivery. Our talented teams are behind the creation of the Toronto Public Library’s express checkout system, the City’s 3-1-1 Report It Online campaign, and the integration with Canada Post’s ePost Service.