As an accomplished and outcome-focused public sector leader, David brings a wealth of municipal, political, academic and private sector experience to the role of Executive Director with AMCTO. In his senior management roles with both the Town of Caledon and Region of Peel, David has built a reputation as a trusted problem solver and transparent collaborator who demonstrates highly developed partnership skills amongst diverse stakeholder groups. Before joining the municipal sector, David served as Chief of Staff to the Minister of Municipal Affairs and Housing where he helped lead several key municipal issues including the Provincial-Municipal Fiscal and Service Delivery Review and new affordable housing investments. David has a Bachelor of Arts in Politics from Brock University and a Masters of Public Administration in Local Government from Western University.

Trisha Sharma is a Strategic HR Business Advisor for the Ministry of Labour, Immigration, Training and Skills Development (MLITSD). In her current role, Trisha leads the Talent Management Portfolio for 2 ministries. Her work includes operationalizing the performance planning process and facilitating leadership succession management. Trisha is passionate about building inclusive spaces for people to do their best work. She recently completed the CanStudyUS Fellowship Program through the Ryerson Leadership Lab and is a certified black belt in Lean Six Sigma through the University of Toronto. Through her work, Trisha continues to champion for more strategic talent management practices and fiercely advocates for leadership diversification in public service.

Bindi is the Manager of Diversity, Equity and Inclusion at the Office of the Superintendent of Financial Institutions. Prior to working at OSFI she worked at the Canada School of Public Service as the Manager of Learning Events and, previously, the Manager of Business Development and Client Relations. Bindi is a professional facilitator who is on faculty at the Institute for Performance and Learning and co-owns a Consultancy Firm that focuses on Leadership Training, Strategic Planning and Equity work for both public and private organizations.
Bindi has a Masters Certificate in Adult Training and Development from the Schulich School of Business, a Certified Training and Development Professional (CTDP) designation from the Institute of Performance and Learning and is EQi 2.0 certified and a PROSCI certified change practitioner. She lives in Toronto with her twin girls and THEIR imaginary dog, Sprinkles.

Joseph Silva is currently Director of Strategies & Partnerships at The Regional Municipality of York (York Region). His diverse portfolio includes social policy and data services, community funding and development, strategic communications and community engagement, emergency management, and diversity, equity & inclusion. He is currently significantly involved in the Region’s social service and health response to the pandemic, overseeing several initiatives such as the Region’s COVID-19 Isolation Centre and implementation of the High Priority Communities Strategy. Prior to his current position, Joseph was Deputy Treasurer and director at York Region’s Finance Department, responsible for the delivery of financial services and modernization of business processes. He spearheaded efforts to strengthen talent and mature policy capacity, establishing an internship program and introducing a CPA Pre-Approved Route, one of the few in the municipal sector. He started his civil service career at the federal Department of Finance before moving to the Ontario Public Service. He is a supporter and volunteer with United Way Greater Toronto; he ran his employer’s charity campaign in 2015 and 2016, served as Co-Chair of United Way’s GenNext network, and was a member of United Way’s campaign cabinet in 2017 and 2018. He is a Chartered Professional Accountant and an Ontario Certified Teacher, with graduate and undergraduate degrees in economics, education and public administration.

Natasha’s career path has not been linear.
Join her as she shares her story of how she was able to grow in the Federal Public Service by using the tools that she found, through mentors who helped her build her resume and create her journey to success.
Natasha is one of Canada’s Free Agents who lives in London ON. She is a Transport Canada Free Agent, posted to Infrastructure Canada (INFC). She has been a regional remote employee who has been working remotely since 2018. Leading FlexGC, a community of practice for the Federal Government of Canada on the modernization of the public service, Natasha is passionate about the future of work. Natasha is a leader with a focus on user experience (UX) human centered service and program design, transformation, communications, facilitation, engagement and outreach. She is a subject matter expert on all things “Future of Work”. Currently Natasha is working at INFC in the INFRAfuture secretariat supporting hybrid implementation for that department.

Tony Marzotto is the Director of the Tourism Policy and Research Branch at the Ontario Ministry of Tourism, Culture and Sport. The Branch is responsible for policies, programs and services in support of Ontario’s $38 billion tourism industry. Over a 20-year career with the Ontario Public Service, Tony has worked in policy, finance and transformation project roles in multiple ministries. Prior to his current role, Tony was the Director of Corporate Finance, leading financial management of five ministries with over $1.6 billion in annual spending. He has also held various other leadership roles within the Ministries of Finance, Infrastructure and Children and Youth Services. Before joining the Ontario Public Service, Tony worked in financial management at General Electric in Canada and abroad. Tony holds a Bachelor of Civil Engineering and Management from McMaster University.

As Principal and Co-Founder of Beam Group, Lily is a skilled change agent with a passion for public sector transformation that improves outcomes for people. She has experience within federal and municipal levels of the New Zealand government, and has worked with provincial, municipal, non-profit and private sector clients across Canada. She has an inside-out understanding of government and regulatory services, with cross-sector experience in housing, employment services, community and social services, digital and data transformation, and Indigenous relations. Lily has been a trusted advisor to senior government executives – including the Head of the New Zealand Public Service. She holds degrees in Laws and Arts from the University of Auckland.

Mary Ann Triggs is the Assistant Deputy Minister of Employment and Social Development Canada/Service Canada, Ontario Region. Instrumental in the development of the Service Canada Initiative, Mary Ann has a passion for service delivery and strategic workforce management.
As Vice-Chair of the Ontario Federal Council, Mary Ann is committed to building strong relationships with community leaders, provincial counterparts and stakeholders to further collaborative service delivery.
In 2016, in recognition of her commitment to public service, Mary Ann received the Public Service Awards of Excellence, Joan Atkinson Leadership Award and a second award for leadership in the cross-departmental initiative, Operation Syrian Refugee.
Mary Ann has also received a Michelle C. Comeau Human Resources Leadership Award in the Business Leader category (2021), a Queen Elizabeth II Diamond Jubilee Medal for Excellence in Service Delivery (2012), the APEX Career Contribution Award (2010), and a Deputy Ministers’ Award of Merit for Job Bank.
Mary Ann has demonstrated a dedication to service excellence throughout her more than 49-year career in the federal public service. She is known for her proactive and keen interest in the mentorship, support and development of employees. Mary Ann is committed to high-performing organizational initiatives and building the public service of tomorrow.
Mary Ann holds a BA in English and History from York University. During her time away from work, Mary Ann enjoys entertaining family and friends and kayaking at “Dun Cuttin”, her cottage on southern Georgian Bay.

Jane Albright is a passionate and strategic HR executive with dynamic experience and expertise creating engaging, inclusive and high performing work environments.
Her career spans the full range of HR services including mergers, labour relations, contract negotiation, compensation, talent management, and policy and program development.
Jane has held senior leadership positions working in both the public and private sectors. Prior to FSRA, her more recent roles include President and Member at large of a number of non-profit and professional organizations including the Ontario Municipal Human Resources Association, and United Way Waterloo Region Communities.
Jane holds a Honours Bachelor of Arts from Western University, a Master’s in Public Administration from Queen’s, a Certificate in HR Management from UofT, Certificate in Negotiation from Harvard University and Certified Human Resource Executive Designation Jane is on the Program Advisory Boards for both Human Resources and Public Policy at Conestoga College.

Frank Miller is the Director of Executive and Corporate Education at the Ted Rogers School and brings a coveted combination of industry and academic experience to the role of leading our Executive Education team. In addition, Frank teaches in our Human Resource Management department in the subjects of Organizational Behaviour, Change Management, and Human Resources Planning.
Frank is accomplished Human Resources leader with experience in a number of industries over the past 40 years. He has held the most senior HR leadership roles for Coca-Cola/Minute Maid, Sun Life Financial, and Compass Group in Canada providing HR strategic leadership and delivery of daily HR services (employee relations, training and development, compensation and benefits, labour relations, health and safety). Prior to these leadership roles, Frank developed his HR skills at Imperial Oil, Pepsi and Glaxo Wellcome.
Frank’s passion of aligning business plans with capability plans transcends into his teaching as he is able to relate practical business challenges into a classroom discussion. This has resulted in Frank continuously being rated as one of the highest ranked instructors in the executive education portfolio.
Frank enjoys his morning walks, cycling and most of all music. Morning DJ playing the hits at BCH1000!

Erin Donahue is a Manager of Reform, Partnerships and Leadership Development in the Leadership and Management Fundamentals Unit at the Ministry of the Solicitor General. Erin is a dedicated transformational leader within the Ontario Public Service. Along her career path, Erin dedicated her time and energy to creating sound leadership programs, developing systems to enhance learning, build avenues for growth and bridging gaps to advance capacity building for staff and leaders alike. She volunteers her time as the Provincial Vice-Chair/Chair Elect of the OPS Leadership Network and in multiple Executive positions within Tomorrow’s Ontario Public Service building opportunities for OPS leaders and staff to grow, develop and reach their potential where she has built provincial manager mentorship programming, creating workshops on resume and interview skills and networking and personally career mentors those seeking support and guidance.

Elysha Mahmud is the Manager of Business Transformation with the Office of Transformation and Strategy at the City of Vaughan. She has over 12 years' experience working in the public sector in various capacities leading end-to-end business transformations to modernize and optimize service delivery. She has worked in strategic innovation and information technology offices where she implemented new technologies to meet the changing and expanding needs of various programs amid the changing landscape of service delivery and community expectations. Elysha is experienced in lean methodology delivering solutions and continuous improvement initiatives that aim to advance services through project and change leadership while building capacity for business process improvement and management. Elysha is a project management professional (PMP), certified change agent (CCA), certified change management practitioner (PROSCI), has obtained her Lean Six Sigma Green Belt (LSSGB) certification and studied Psychology and Communications and Information Technology at the University of Toronto. She is a keen learner and hopes to advance thought leadership through evidence informed thinking and decision-making using metrics and performance indicators to ensure service delivery is responsive to community needs, value-added, effective, and efficient.

Crystal Moss is a Certified Executive Coach and award-winning communications leader with 20 years of experience leading teams and supporting senior leaders. Since the beginning of her career, Crystal has worked exclusively in the public sector including the provincial government, upper-tier municipal government and lower-tier municipal government. She is currently the Top Talent Development Coach at The Regional Municipality of York and is focused on supporting high potential, high performing leaders through the Region’s succession planning program.
In addition to being a Certified Executive Coach (Royal Roads University), Crystal has achieved a Master’s Certificate in both Municipal Management and Corporate Reputation and Brand Management (Shulich School of Business), a postgraduate Certificate in Corporate Communication (Centennial College) and a Bachelor of Fine Arts Honours Degree in Visual Arts (York University).

Alicia started her public service career as a student while in university. She first worked as a Student Customs Inspector. The following summer, she worked as a Receptionist at what was then known as Human Resources Development Canada (HRDC). They hired her right out of University in 2000 as a casual and in time, she succeeded on her first competition and became a term employee.
She has been blessed to have worked in several roles throughout the Public Service at HRDC, the Citizenship and Immigration Canada, the Immigration & Refugee Board (IRB), Canada Border Services Agency, and the Labour Program. In 2008, she returned to the IRB as a Member of the Immigration Division, adjudicating cases dealing with immigration detention and admissibility.
In 2016, she became a manager and have held several leadership positions within the IRB. In addition to her managerial role, she is the Coordinator of the IRB Managers’ Community, Regional Lead of the Mental Health Promoters in Central Region, and the Employer Co-Champion on Mental Health. She is also an active participant of the National Managers’ Community (NMC) as the IRB rep on the NMC Managers’ Advisory Board, a member of the NMC Ontario region Steering Committee and I lead an NMC Managers’ Peer Coaching Circle. In her spare time, she is a Facilitator for the Canada School of Public Service.

Joana Jabson is a Senior Program Advisor for the Mental Health and Addictions Unit, with the Ontario Ministry of the Solicitor General. Joana has been working with the Ontario Public Service for over five years and have worked on different projects focused on program design, implementation, evaluation, strategic and operational support.
Joana holds an Honours Bachelor of Arts degree majoring in Criminology and Socio-Legal Study, double minoring in Political Science and Sociology from the University of Toronto and a Master of Public Policy, Administration and Law from York University. She also holds a Graduate Diploma in Justice System from York University. She is a member-at-large for the IPAC Toronto Regional Chapter and previously Co-President for We Make Change Canada, a non-profit organization that provides individuals globally an opportunity to build and create change within their communities. Joana is also currently pursuing her PhD studies on Criminology and Sociolegal Studies at the University of Toronto.