Job Description
The Opportunity:
The Toronto Police Services Board (TPSB) is seeking two dedicated professionals to fill permanent Analyst, Research and Evaluation positions. These roles provide a unique opportunity to drive transformational change and make a meaningful impact on Toronto’s diverse communities. As integral members of our team, you'll play a key role in critically assessing the effectiveness of TPSB policies, examining their influence on Toronto's policing framework and contributing to the enhancement of public trust and service quality.
The TPSB is the governing body responsible for setting objectives and priorities for police services in Toronto, and establishes governance frameworks, policies, and strategic monitoring & evaluation processes. These ensure policing is not just effective and adequate but also aligned with our community's values and needs. As an Analyst, you'll employ advanced monitoring, research, and evaluation techniques to inform the Board's strategies, directly supporting the Toronto Police Service's (TPS) mission to foster a deeper trust in policing. Your work will be pivotal in bolstering accountability, transparency, and the quality of police service delivery in Toronto.
What you will do:
Joining the Board Office’s Research & Governance Evaluation Team, you'll report to the Senior Advisor, Strategic Analysis & Governance. In this role you will: conduct independent research and comprehensive analysis, lead policy & literature reviews, and carry out impact and outcome assessments. Using a range of quantitative and qualitative data sources from the TPSB, TPS, community feedback, and other relevant sources, your insights will be crucial in providing evidence-based recommendations to the Board. These recommendations will assist in formulating and executing policies that reflect unique community needs and uphold the highest policing standards.
This position is ideal for individuals who are keen on applying their analytical skills to support and influence positive changes in community safety and wellbeing in Toronto, and building public trust in policing. If you are committed to excellence in public service and wish to play a key role in shaping the future of policing in Toronto, we encourage you to apply.
Join us in this rewarding journey to not only uphold but elevate the standards of policing in Toronto, ensuring our approaches are innovative, inclusive, and reflective of the diverse voices within our community. Your expertise and insights will be instrumental in driving our work forward.
Additionally, the Analyst, Research and Evaluation:
- Provides evidence-based advice on governance and strategy to the Board by conducting independent research aligned with the annual work plan, which includes reviewing Board policies, Service procedures, training, Ministry standards, best practices, and various data sources.
- Identifies, analyzes, interprets and evaluates issues related to development and revision of the Board’s policies; anticipates potential impacts of Board decisions.
- Consults with internal and external stakeholders and the general public on matters pertaining to current and future Board policies.
- Conducts research to identify new approaches and methodologies for evaluating the effectiveness and implementation of Board policies.
- Obtains data necessary to evaluate Board policy effectiveness, including conducting focus groups and interviews with Service members and the public. Analyzes and interprets data to evaluate Board policy effectiveness, and disseminates the findings via reports, presentations, briefing notes, etc.
- Develops reports on governance reviews, detailing policy gap analyses, compliance assessments, organizational risks, and proposes mitigation and corrective governance strategies, along with follow-up actions.
- Supports development of the annual governance work plan and strategic planning activities.
- Collaborates with relevant stakeholders to develop monitoring and evaluation plans, ensuring that the implementation of recommendations from external reviews and inquiries is effectively tracked and assessed.
- Supports the Board's oversight of the Service by assisting the Senior Advisor in analyzing Service reports, including Audit & Quality Assurance reports, identifying information gaps, and collaborating with the Service to develop and monitor strategies to address identified deficiencies.
- Establishes and maintains solid working relationships with Board Members and staff, the Chief and Command officers, Office of the Chief of Police, senior officers, City of Toronto and other key stakeholders, and governance and oversight agencies.
- Identifies and monitors current issues that may impact the Board’s interests and priorities.
- Develops resources and materials for the Board’s website.
- Acts in absence of the Senior Advisor, as required.
- Performs any other typical duties and tasks inherent to the job.
How do I qualify?
Education/Experience:
- University degree in a professional discipline relevant to the job function, such as program evaluation, social sciences (e.g., criminology, political science), statistics or an equivalent combination of education and experience. Master’s degree is an asset.
- Minimum 3 years’ experience conducting program evaluations – including formative evaluations, impact evaluations, economic evaluations, and/or policy evaluation - preferably within a governmental organization.
- Minimum 3 years’ experience in quantitative and qualitative data analysis related to program improvement, monitoring strategies, and/or policy evaluation.
- Experience gathering, analyzing, and documenting business requirements, workflows, and procedures related to complex business processes.
- Experience using quality improvement methodologies to evaluate and improve business processes, with a focus on identifying best practices and optimizing service delivery.
- Experience with governance frameworks or policing is an asset.
Skills/Competencies:
- Candidates must demonstrate a strong commitment to embracing diversity and employing anti-racist approaches, with a deep sensitivity to the lived experiences of individuals affected by mental health and addictions, members of the 2SLGBTQI+ community, and other vulnerable populations.
- Well-developed interpersonal skills and the ability to work in a team environment.
- Exceptional oral and written communication skills to effectively deal with all levels of the Service, other police services, the public sector and members of the public in a professional manner.
- Excellent organizational skills with the ability to manage multiple projects and deadlines.
- Knowledge of contemporary research and evaluation methods, including writing detailed reports, proposals.
- Demonstrated analytical skills in assessing and reviewing business processes to identify options, best practices, and opportunities to improve service delivery.
- Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Visio, and Outlook, including developing reports and designing presentations for senior executives and general public audiences.
- Experience with statistical software packages (e.g., SAS, SPSS, R, etc.)
- Subject matter expertise, demonstrated through work experience (including volunteer work), lived experience and/or academic research on at least some key areas of strategic interest of the Board.
- Accreditation or certification in the following areas would be an asset: project management, evaluation, auditing methods and practices.
Probationary Period
One Year
Contacts
Julie Tantsef, Talent Staffing Advisor
Talent Acquisition
[email protected]
Notes
- All applicants who meet the qualifications of the position are invited to submit an online application for this vacancy
- We thank all applicants for their interest. Once your application has been successfully submitted, you will receive an e-mail confirmation within 24 hours
- Only those selected for further consideration will be contacted
The Toronto Police Service is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, LGBTQ+ persons, those who are able to speak fluently in another language(s) and anyone committed to a rewarding career in public service.
THE TORONTO POLICE SERVICE SUPPORTS EQUAL OPPORTUNITY INITIATIVES.
Accommodations will be provided, in accordance with applicable legislation, at all stages of the hiring process.
Contact us for if you require an accommodation, and we will work with you to meet your needs.
YOUR CAREER…YOUR COMMUNITY…YOU CAN MAKE A DIFFERENCE!
www.torontopolice.on.ca/careers
www.facebook.com/TorontoPolice
www.twitter.com/TPSRecruiting
www.instagram.com/tpsrecruiting
(416) 808-JOIN
Notes
- Once your application has been successfully submitted, you will receive an e-mail confirmation within 24 hours.
- Only those selected for further consideration will be contacted.
- All personnel who meet the qualifications of the position are invited to submit an on-line application for this vacancy. Selection will be made from the following categories of applicants in the order of priority as listed below (per TPS Policy & Procedure 14-09):
- Members who have, at the time of the job posting, successfully completed six (6) months of employment
- Members who have not, at the time of the job posting, completed six (6) months of employment
- When a civilian member has accepted a job offer, they must remain within that position for a period of no less than six months, and will be removed from any other job competition processes unless any such process will yield a promotion.
- Human Resources reserves the right to rescind job postings and/or give precedence to permanent members who have been affected as a result of redeployment, organizational restructuring, accommodation or other bona fide circumstances.
The Toronto Police Service is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons, those who are able to speak fluently in another language(s) and anyone committed to a rewarding career in public service.