IPAC - Institute of Public Administration of Canada


Sustainable Transformation: Building a Resilient Organization
May 31-June1, 2010, Toronto

Conference Program (pdf)
Statement of Purpose
Story Methods (powerpoint)
Evaluating Resilience (powerpoint)
Accessing the Wisdom of Technicians to Improve Performance at the Federal Aviation Administration (powerpoint)
Panel Discussion: 3 Ontario Examples (powerpoint)


Saäd Rafi; Ontario Deputy Minister of Health and Long-Term Care



Dr. Erik Hollnagel; Professor and Industrial Safety Chair at MINES ParisTech
The Resilient Organization (powerpoint)
How Resilient is Your Organization? (pdf)



Framing the Journey –Resilience and Second Curve Organizations (powerpoint)
Dr. Joshua Tepper; Ontario Ministry of Health and Long-Term Care



Ken Deane; Ontario Ministry of Health and Long-Term Care



Cross-Industry Perspectives on Resilience (powerpoint)
Terry Kelly; SMS Aviation Safety Inc. Ottawa



Cross-Industry Perspectives on Resilience
Bruce Miyashita; Vice President, Maple Leaf Foods



Cross-Industry Perspectives on Resilience
Brian Postl; CEO, Winnipeg Regional Health Authority



Using Learning and Performance Networks to Sustain Change
Ryan Graham; Manager of Health Informatics (St Mary's Hospital)



Using Learning and Performance Networks to Sustain Change
Ruth Mück; Quality Improvement Coordinator (Cambridge Memorial Hospital)



Using Learning and Performance Networks to Sustain Change
Dr. Ray Gaiardo; Chief of Emergency Medicine (Guelph General Hospital)



Using Learning and Performance Networks to Sustain Change
Lynn Voelzing; Program Director, Emergency and Critical Care (Grand River Hospital)



Using Learning and Performance Networks to Sustain Change
Diane Wilkinson; Vice President of Clinical Services (Groves Memorial Hospital)



Framing the Journey – Resilience and Second Curve Organizations (powerpoint)
Dr. Marty Merry;



Aligning Governance: The Balanced Governance Scorecard and Strategy Management System (powerpoint)
Janak Jass; North York General Hospital



Building People Capacity (powerpoint)
Chris Cartwright; South East CCAC



Achieving Physician-Hospital Alignment: The Role of Accountability Agreements (powerpoint)
David Stolte and Larry Grossman; York Central Hospital


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