IPAC - Institute of Public Administration of Canada


Building Resilience Through Quality and Safety
September 21, 2010, Thunder Bay

Videos and Powerpoint Presentations

Conference Program



Lyn McLeod: Excellent Care for All


Liliana Candiac
What they did not tell us about the Process Improvement, but you need to know (pdf)


Ray Gaiardo


Josh Tepper


Tyler Robertson
Sustainable Transformation at the SE CCAC (pdf)


Janak Jass
Building Resilience through Quality and Safety: Aligning Governance (pdf)


Dave Stolte
Strategy Management and Execution at York Central Hospital (pdf)


Marty Merry
Creating Health Care’s “2nd Curve”: A Golden Opportunity (pdf)


Sean Bisschop


Carmine Stumpo
ED PIP Toronto East General Hospital (pdf)



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