IPAC - Institute of Public Administration of Canada


From Innovation to Transformation: Delivering and Sustaining Results
January 20-21, 2011, Ottawa


Conference Program (pdf)


Using LEAN to Improve the Patient Experience in Saskatchewan (ppt) by Dan Florizone



Ontario’s Hospital Operating Room Supply Chain Pilots (ppt) by Iris Ko



Using Lean – Six Sigma: SMH Consignment Project (ppt) by Valerie Zellermeyer


Operating Room Application, LEAN Methodology (ppt) by John Renwick

Creating High Performing Organizations: Quality By Design (ppt) by Dr. Ross Baker



Leading Organizational Change & Building Capacity (ppt) by Jo-Anne Marr



Leading for Change and the Quality Agenda (ppt) by Janak Jass



SE CCAC Engaging the Front Line in Our Learning Journey (ppt) by Jackie Redmond



Safety and Quality in the Air (ppt) by Heather Henderson



Excellent Care for All: Expectations and Role of the Ontario Health Quality Council (ppt) by Ben Chan




ED-PIP: Learning to Change? or Changing to Learn? (ppt) by Sean Bisschop



Emergency Department Process Improvement Program (ppt) by Marla Fryers



Quality - How Boards Can Make a Difference (ppt) by Robert Devitt



System Integration: Integrating to Deliver (ppt) by Susan Plewes



System Integration: Integrating to Deliver (ppt) by Paul Huras



Ryan Graham


Excellent Care for All Act - Update on Implementation (ppt) by Tai Huynh & Jillian Paul
Measuring Performance - Qualitative and Quantitative Indicators (ppt) by Allan Katz
Measuring Performance - Qualitative and Quantitative Indicators (ppt) by Karyn Popovich
Measuring Performance - Qualitative and Quantitative Indicators (ppt) by David Stolte
Linking Quality to Health Care’s “2nd Curve” (ppt) by Dr. Marty Merry

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