Managing Publicly
Managing Publicly
Henry Mintzberg
Jacques Bourgault
The Institute of Public Administration of Canada © 2000
Pages: 177
ISBN 0-920715-98-2
Never before have expectations of the public sector’s management been so high. As the performance of the state apparatus is monitored and held up to a very high standard, the role of public sector managers has become for complicated. They are asked to manage in the style of the private sector and their performance is evaluated daily by politicians, the media and the public. Unlike private sector managers, they manage publicity before the very eyes of their critics.
Henry Mintzberg and Jacques Bourgault observed the managers up close, and the feedback they collected draws an impressive picture of what it is to “manage publicly” as public sector managers face unprecedented challenges in their work.
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