References

In the September Issue of the Literary Review of Canada, Tony Dean, a professor at the School of Public Policy and Governance at the University of Toronto and former Secretary of Cabinet for Ontario, wrote the following essay: ‘Is Public Service Delivery Obsolete?’.  The article discusses why competition between civil servants, corporations and non-profits and good for everyone.

http://reviewcanada.ca/essays/2011/09/01/is-public-service-delivery-obsolete/

IPAC's Leadership conference one pager handout