Detailed Program

Day 1

Monday, February 13, 2012
 

8:00

Registration Open & Networking Breakfast
 

8:45

Welcome and Introductory Remark
Maria David-Evans, IPAC President

Conference Co-Chairs:

Robert Taylor, Chief Executive Officer, IPAC

Mary Jean Gallagher, Chief Student Achievement Officer of Ontario and Assistant Deputy Minister, Ontario Ministry of Education
 
Opening Keynote:

Michael Raynor, Director, Deloitte Consulting LLP Michael is a global thought leader who explores the challenges of organizational strategy, innovation and growth

Disruptive Innovation in Public Service
In the wake of the deep austerity facing most governments around the world, leaders are faced with the challenge to “do more with less.” Unfortunately, typical cost reduction exercises inevitably result in a difficult trade-off – between price or performance. Breaking this seemingly unavoidable trade-off will require leaders to look at the public sector in a whole new way. The key to radically reducing costs, while maintaining or even improving services, is disruptive innovation. Creating the conditions for disruption will require policymakers to view government through a different lens. Instead of seeing only endless programs and bureaucracies, the myriad responsibilities and customers of government can be seen as a series of markets that can be shaped in ways to find and cultivate very different and ultimately more effective, less expensive ways of supplying public services.
 

9:45

Keynote: Seeing the Meaning: What’s Possible in a Smarter Government
 

This session will provide insights that can help you to enable smarter, more effective government: government that can collaborate across departments and with communities -to manage operations and resources more effectively, become more transparent and accountable, and give citizens access to the types of services and information they need.

Rudi Loepp Public Sector Industry Solutions Executive – IBM
 

10:30

Refreshment Break and Networking
 

11:00

Breakout Session A

Session 1: Workshop - Maximizing Your Organizational Capacity
In the summer of 2011, The Conference Board of Canada released a report revealing that the representation on women in senior management has flat-lined over the last 22 years. It highlighted the challenges that women face in the workplace, showcased three organizations striving for gender balance and collected practices for overcoming these barriers. Women in Senior Management: Where Are They? Received extensive media coverage and stimulated lively debate about why so few women rise to senior levels and what can be done to foster gender diversity in organizations. This session will expand on the learnings and explore further what can be done to ensure women in your organization develop, thrive and achieve their full potential.

Facilitator: Rilla Clark, Niagara Institute

Session 2: Leadership Solutions in Action - Sustaining Broader Internal Government Agendas in an Era of Austerity
This session will identify and discuss examples of critical initiatives and the related leadership required to sustain broader government agendas and continue to build and develop public sector organizations/systems to meet current and future challenges and opportunities and include:

Moderator: Andrew Graham, Adjunct Professor, School of Policy Studies and
Industrial Relations Centre, Queen's University

Panelists:
Neil Sentance, Assistant Deputy Minister, Ontario Public Service Green Office -
Greening Government
Brenda Lewis, Former Director Ontario Accessibility Directorate - Accessibility
Adam Giambrone, Former President/Chair Toronto Transit Commission (TTC) and current Director of Studies - Planning and Innovation Agence Metropolitaine de Transport of Montreal.

Session 3: Making it Happen: Re-inventing Public Consultation
MASS LBP principal Peter MacLeod discusses the expanding use of Reference Panels to address complex policy dilemmas. From improving organizational effectiveness, to setting health policy, and determining municipal priorities, MacLeod will talk frankly about why efforts at engagement usually fail and present a series of cases studies for public engagement that works.
Facilitator: Peter MacLeod, Principal MASS LBP
 

12:15

Lunch and Networking
 

13:00

Breakout Session B

Session 1: Workshop - Building Leadership Resilience
(Continuous sessions B & C)
Resilient leaders are highly valued because they achieve exceptional results and model a perspective which expands possibilities for others around them. Their energy is contagious. They set a tone and culture of change readiness and remain open and flexible as they seek solutions in challenging times.

This two-part workshop will offer models, tools and techniques you as a leader need to build sustainable pathways to success in today’s workplace environment.

Facilitator: Rilla Clark, Niagara Institute

Session 2: Leadership Lessons from Diverse Sources
The panel of seasoned experts and promising new professional will share leadership approaches and experiences from a number of unique perspectives. Panelists will draw insight from Canadian, Aboriginal and African experiences with thoughts on how these may influence the leadership challenges of today and tomorrow.

Moderator: 
Robert Taylor, CEO, IPAC

Panelists:
George K. Scott, Director General, African Association for Public Administration and Management (AAPAM)
Chief Francine Meeches, Swan Lake First Nations, Manitoba - A Community on the Right Track
Agapi Mavridis, Sr. Policy Advisor, Office of the Chief Diversity Officer – Agencies, Ontario Ministry of the Attorney General and recipient of the 2011 IPAC Promising New Professional Award

Session 3: Making it Happen

Can the Ship of State Learn to Turn Itself at Internet Speed?
British Columbia's Open Government Transformation
In March 2011, the province's new Premier, Christy Clark, proclaimed Open Government as one of the fundamental shifts that would improve the quality of life for British Columbians:
"We are changing our approach to governing by putting citizens at the centre of our web services and making government data and information more freely available. Open government is about sharing information and giving British Columbians more opportunities to participate in decisions that make a difference in their lives."

The BC Public Service embraced and delivered on that commitment in July with the launch of a trio of major open government initiatives focusing on Open Data, Open Information and a new citizen-centred approach to government web development. This is easy to say, but hard to do. The real question is: how can those opportunities be seized and scaled, not just by one part of government, but by a whole government? Can the ship of state learn how to turn itself at internet speed?

Presenter: Jay Schlosar, Assistant Deputy Minister, Strategic Initiatives Division,  Ministry of Labour, Citizens' Services & Open Government, BC
 

14:15

Grab a Refreshment and Dash!
 

14:30

Breakout Session C

Session 1: Workshop - Building Leadership Resilience – continued...(Part 2)
Facilitator: Rilla Clark, Niagara Institute

Session 2: Five Ways to Change Your Team for the Better
After years of working with teams in trouble, Liane Davey knows what goes wrong with teamwork and how to prevent those common problems before they destroy productivity and make life miserable. This session will describe the ailments that afflict today’s teams and provide five fundamental responsibilities that we each have as team members. It arms audiences with strategies that they can use to change their teams—even if other team members are not on board.  Finally, a route out for all those people trapped on dysfunctional teams and a formula for all those building new healthier teams.

Presenter:
Liane Davey, Principal and National Lead, Strategic Initiatives, Knightsbridge Leadership Solutions, Toronto

Session 3: Making it Happen - The Road to Recovery is Paved with Public Servants
"The global financial crisis can be traced back to serious structural problems in economic, fiscal and tax policies".  Find out why Canada has fared relatively well compared to other countries and what A-Priori competencies public servants must have to continue the road to recovery.  What are the leadership skills essential to nurturing and honing these skills in our governments' administrations?

Presenter: Maria David-Evans, IPAC President
 

15:45

Plenary Discussion A: Leadership Dialogue - Views from the Top
This facilitated armchair leadership discussion - yes, they will be seated in armchairs - will focus on each leader's perspective on the issues facing government and public sector organizations and the related leadership challenges and opportunities to transform and respond to current and future demands.

Facilitator: Evert Lindquist, Director, School of Public Administration, University of Victoria, B.C.

Panelists:
Judy Rogers, Former City Manager, City of Vancouver
Shirley Hoy, Former Chief Administrative Officer, City of Toronto
 

17:30

Reception and Networking
 

18:30

IPAC/Deloitte Public Sector Leadership Awards Gala Dinner

Winners of the Gold, Silver and Bronze Awards and Finalist of 2011 IPAC/Deloitte Public Sector Leadership Award and their initiatives wil be showcased.

Co-Chairs:
Kathy Parker, Consulting Human Capital, Deloitte

Maria David-Evans, President, IPAC

Jury Panel Chairs:
Wayne Wouters, Clerk of the Privy Council of Canada and Secretary to the Cabinet

Marguerite Rappolt, Deputy Minister, Ontario Ministry of Community and Social Services

David Szwarc, CAO Region of Peel

 

Day 2

Tuesday, February 14, 2012
 

8:00

Registration & Networking Breakfast
 

8:30

Welcome and Lessons Learned from Day 1
Conference Co-Chairs:
Robert P. Taylor, Chief Executive Officer, IPAC
Mary Jean Gallagher, Chief Student Achievement Officer of Ontario and Assistant Deputy Minister, Ontario Ministry of Education
 

8:35

Opening Keynote: The Political Will - Making the Change

Satirical view of the Canadian political landscape and innovative insights of the role of social media in public policy development and political leadership.

Terry Fallis Author & New Media Expert

9:30

Keynote:

David Dodge, former Governor, Bank of Canada, is currently Chancellor of Queen's University and Senior Advisor, Bennett Jones LLP

Insights for public sector leaders facing today’s challenges

Unprecedented changes in technology and the global economy require a major change in public policy if Canada is to grow and prosper. The strength of emerging market economies and high energy and commodity prices will necessitate major changes in our trade relationships and in the structure of Canada's economic and fiscal union.  Rebuilding the global financial system will require Canadian leadership abroad and more robust and efficient markets here at home.  David Dodge shares his insights for public sector leaders facing today’s challenges.
 

10:15

Refreshment Break and Networking
 

10:30

Starting the Discussion - Innovative  Intelligence
David S. Weiss, President and CEO, Weiss International Ltd.

Innovative Intelligence

Innovation is a key contributor to organizational success but it remains frustratingly elusive in the public sector. Too many organizations try to boost innovation with piecemeal solutions that often disappoint. Sustainable solutions mean practical, reliable processes that deliver long-term, predictable results.

This session explores the innovation gap and its root causes; how organizations can drive innovation by developing leaders of innovation, enabling organizational practices, and a culture of innovation; and specifically applying ‘innovation intelligence’ to the public sector.
 

11:00

Continuing Discussion: Insights from You - Canadian Public Sector Leaders
Integrated and Facilitated Roundtable Discussion

Lead: David S. Weiss, President and CEO, Weiss International Ltd.
 

12:15

Lunch and Networking
 

12:45

Armchair Dialogue:

Balancing Act: The Fine Line Between the Political and the Public Servant - Making it Work

Moderator:
Patrice Dutil, Associate Professor and Undergraduate Director, Department of Politics and Public Administration, and a member, Yeates School of Graduate Studies, Ryerson University

Panelists:
Hon. John Wilkinson - Former Minister, Ontario Ministry of Research and Innovation
Carol Layton – Deputy Minister, Ontario Ministry of Transportation
 

13:45

Conference Summary and Closing Remarks
Conference Co-Chairs