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980 Oliver Road, Thunder Bay, Ontario Conference OverviewExcellence for All: Building Resilience Through Quality and Safety, Thunder Bay Regional Health Sciences Centre, Tuesday September 21, 2010, a one-day Conference to be delivered by the Institute for Public Administration of Canada (IPAC) This conference focuses on quality and safety as the pinnacle of a resilient, patient-centered healthcare system. It considers a number of reforms initiated by the Government of Ontario to meet the challenges facing our healthcare system and our ability to deliver on 'quality and safety'. For example, The Excellent Care for All Act is intended to harness and direct the energies of the healthcare system toward the vision of a well-performing, reliable, and resilient system. This conference will introduce and explore the dimensions of the legislation, outline its implications for the sector, and promote interactions between providers, patients, communities, policy-makers, and the government. The outcomes of the conference will include new understandings for all concerned regarding the Act, how it may be implemented, and how we can learn from, and adapt, promising innovations already in progress throughout the Province. Participants will also learn from other innovative projects in healthcare delivery such as the investment in the Health Transformation Learning Partnership (HTLP), a 3-year healthcare innovation project led by the Institute of Public Administration of Canada and supported by the Ontario government which involves the use of organizational transformation techniques to align strategies and goals within healthcare organizations through the development/implementation of balanced scorecards, strategy maps and accountability agreements and the Emergency Department Process Improvement Program (ED PIP), a component of Ontario’s Wait Time – Alternate Level of Care (ALC) Strategy, PIP is designed to support improvements to ED and inpatient metrics and build capabilities within hospital staff for long-term sustainable change. Keynote Speakers include Saäd Rafi Deputy Minister of Health and Long-Term Care for Ontario and Lyn McLeod Chair of the Ontario Health Quality Council.
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