Centre of Excellence on Performance Management and Accountability (CEPMA)

Accountability in public administration and management are paramount for politicians and practitioners. Citizens want their public institutions to be effective and well-managed, and to have public services that work and are available to them. Media will continue to report on the flaws of accountability systems, failures and disappointments, and the juxtaposition of innovation and creativity within these transparent systems.

The Institute of Public Administration of Canada has established the Centre of Excellence on Performance Management and Accountability (CEPMA) to promote and improve research and understanding of these issues and to provide this support to its members.

Download our reports below for further information.

CEPMA Meeting - June 10, 2010 in Toronto

Document Title	Type	Size		Revision
Agenda - June 10, 2010	pdf	148.00 kB	Jun 11, 2010	Agenda - June 10, 2010

Presentations - June 10, 2010

Document Title	Type	Size		Revision
Service Improvement Information Sharing Transparency (Bohdan Wynnycky - MMAH)	ppt	2.40 MB	Jun 18, 2010	Service Improvement Information Sharing Transparency (Bohdan Wynnycky - MMAH)
High Performing Public Sector Organizations: Case Study (Greg Richards - University of Ottawa_	ppt	399.00 kB	Jun 21, 2010	High Performing Public Sector Organizations: Case Study (Greg Richards - University of Ottawa_
Tansformational Change: Achieving Performance and Accountability through Behavioural Change (Liz Buller-Osler/Barbara Pitts-PwC)	ppt	550.00 kB	Jun 18, 2010	Tansformational Change: Achieving Performance and Accountability through Behavioural Change (Liz Buller-Osler/Barbara Pitts-PwC)
Health Care System Score (Sahba Eftekhary - MOHLTC))	ppt	4.18 MB	Jun 18, 2010	Health Care System Score (Sahba Eftekhary - MOHLTC))
Wendy Feldman - IPAC	ppt	620.00 kB	Jun 18, 2010	Wendy Feldman - IPAC

CEPMA Meeting Ottawa March 10, 2010

Document Title	Type	Size		Revision
CEPMA meeting March 10 Agenda	pdf	151.00 kB	Mar 05, 2010	CEPMA meeting March 10 Agenda

Presentations - March 10, 2010

Document Title	Type	Size		Revision
Public Sector Innovation, Risk and Control Pre-Publication Briefing, Lee McCormack, CCAF-FCVI	ppt	3.68 MB	Mar 24, 2010	Public Sector Innovation, Risk and Control Pre-Publication Briefing, Lee McCormack, CCAF-FCVI
CCAF-FCVI	pdf	1.86 MB	Mar 24, 2010	CCAF-FCVI
The RCMP's Experience with the Balanced Scorecard: 8 years +	ppt	6.23 MB	Mar 24, 2010	The RCMP's Experience with the Balanced Scorecard: 8 years +
2010 Olympic and Paralympic Winter Games - Rod Windover, Canadian Heritage	ppt	1.52 MB	Mar 24, 2010	2010 Olympic and Paralympic Winter Games - Rod Windover, Canadian Heritage
Jeux olympiques et paralympiques d'hiver de 2010 - Rod Windover, Patrimoine Canadien	ppt	1.53 MB	Mar 24, 2010	Jeux olympiques et paralympiques d'hiver de 2010 - Rod Windover, Patrimoine Canadien
Impacts of the 2010 Olympic and Paralympic Winter Games on BC and Canada - Ed Mansfield, Vancouver PwC	ppt	969.00 kB	Mar 24, 2010	Impacts of the 2010 Olympic and Paralympic Winter Games on BC and Canada - Ed Mansfield, Vancouver PwC
systemic Risk Management: Delivering the Economic Action Plan -Jim Ralston, Treasury Board of Canada Secretariat	ppt	407.00 kB	Mar 24, 2010	systemic Risk Management: Delivering the Economic Action Plan -Jim Ralston, Treasury Board of Canada Secretariat
La gestion des risques systémiques : Exécution du Plan d'action économique, James Ralston, Secrétariat du Conseil du Trésor du Canada	ppt	417.00 kB	Mar 24, 2010	La gestion des risques systémiques : Exécution du Plan d'action économique, James Ralston, Secrétariat du Conseil du Trésor du Canada

December 3, 2009 Meeting

Document Title	Type	Size		Revision
CEPMA meeting Dec 3 - Agenda	pdf	83.00 kB	Nov 30, 2009	CEPMA meeting Dec 3 - Agenda
CEPMA general information	pdf	918.00 kB	Nov 24, 2009	CEPMA general information
Staffing Performance Measurement in a Delegated Environment	ppt	1.24 MB	Dec 07, 2009	Staffing Performance Measurement in a Delegated Environment
Operational Reviews of Ontario School Boards	ppt	981.00 kB	Dec 07, 2009	Operational Reviews of Ontario School Boards
Current Challenges in Managing for Results in International Development	ppt	5.53 MB	Dec 07, 2009	Current Challenges in Managing for Results in International Development
The High Performance Audit: Research and Practice	ppt	957.00 kB	Dec 07, 2009	The High Performance Audit: Research and Practice

June 25, 2009 Meeting

Document Title	Type	Size		Revision
Centre of Excellence on Performance Management and Accountability	ppt	1018.00 kB	Jun 25, 2009	Centre of Excellence on Performance Management and Accountability
My Hospital Care	ppt	823.00 kB	Jun 25, 2009	My Hospital Care
Performance Management: Panacea or Fool's Gold? A Reassessment	msword	50.00 kB	Jun 25, 2009	Performance Management: Panacea or Fool's Gold? A Reassessment
Infrastructure Programmes and Performance Management	ppt	3.57 MB	Jun 25, 2009	Infrastructure Programmes and Performance Management
Global Performance Management Research Report: Implications for the Public Sector	pdf	1.68 MB	Jun 25, 2009	Global Performance Management Research Report: Implications for the Public Sector

January 30, 2009 Meeting

Document Title	Type	Size		Revision
CEPMA Agenda: January 23, 2009	msword	102.00 kB	Jan 23, 2009	CEPMA Agenda: January 23, 2009
Oregon System of Progress and Performance: Rita Conrad presentation	ppt	1.46 MB	Feb 09, 2009	Oregon System of Progress and Performance: Rita Conrad presentation
What is the value in public performance reporting? Jim McDavid	pdf	372.00 kB	Feb 09, 2009	What is the value in public performance reporting? Jim McDavid
What is the Value in Public Performance Reporting?	ppt	1.20 MB	Feb 09, 2009	What is the Value in Public Performance Reporting?
Drive to Outcome Framework- Once Only January 30th 2009 Scott W. Fitzsimmons	ppt	477.00 kB	Feb 09, 2009	Drive to Outcome Framework- Once Only January 30th 2009 Scott W. Fitzsimmons
Performance Management Practices Survey, Gregory Richards	ppt	1.10 MB	Feb 09, 2009	Performance Management Practices Survey, Gregory Richards

September 19, 2008 Meeting

Document Title	Type	Size		Revision
Applying Performance Management in Municipal Government - Philip Townsend PwC	pdf	3.08 MB	Dec 12, 2008	Applying Performance Management in Municipal Government - Philip Townsend PwC
Why Is Performance-Based Accountability So Popular in Theory and Difficult in Practice? by Paul Thomas		112.00 kB	Jan 23, 2009	Why Is Performance-Based Accountability So Popular in Theory and Difficult in Practice? by Paul Thomas
Performance Management: Changing Corporate Culture by Mark Veerkamp	ppt	78.00 kB	Jan 23, 2009	Performance Management: Changing Corporate Culture by Mark Veerkamp
CEPMA Agenda: September 19, 2008		80.00 kB	Jan 23, 2009	CEPMA Agenda: September 19, 2008

June 13, 2008 Meeting

Document Title	Type	Size		Revision
Ontario Municipal Benchmarking Initiative: approaches that work by Michael Garrett	ppt	2.66 MB	Sep 18, 2008	Ontario Municipal Benchmarking Initiative: approaches that work by Michael Garrett
Toronto Police Service use of COMSTAT: a performance measurement system by Gary Ellis	ppt	2.89 MB	Sep 18, 2008	Toronto Police Service use of COMSTAT: a performance measurement system by Gary Ellis
Performance Management: The Big Picture by Michael Jordan	pdf	960.00 kB	Sep 18, 2008	Performance Management: The Big Picture by Michael Jordan
CEPMA Agenda: June 13, 2008	msword	74.00 kB	Sep 18, 2008	CEPMA Agenda: June 13, 2008

Document Title	Type	Size		Revision
CEPMA discussion paper	pdf	141.00 kB	Aug 14, 2007	CEPMA discussion paper
CEPMA consultation report	pdf	172.00 kB	Aug 14, 2007	CEPMA consultation report
CEPMA Brochure	pdf	918.00 kB	Sep 13, 2007	CEPMA Brochure
Performance Based Accountability: Theory and Practice by Prof. Paul Thomas	pdf	87.00 kB	Oct 03, 2007	Performance Based Accountability: Theory and Practice by Prof. Paul Thomas
In Defence of Results-Based Management by Mark Schacter	pdf	164.00 kB	Oct 03, 2007	In Defence of Results-Based Management by Mark Schacter
Distinguishing the real from the surreal in management reform By Ian Clark and Harry Swain	pdf	851.00 kB	Oct 04, 2007	Distinguishing the real from the surreal in management reform By Ian Clark and Harry Swain
Redefining Accountability in the Healthcare Sector	pdf	559.00 kB	Oct 15, 2007	Redefining Accountability in the Healthcare Sector
CEPMA Agenda Ottawa October 22	pdf	124.00 kB	Oct 19, 2007	CEPMA Agenda Ottawa October 22
Challenges and Successes in Public Sector Performance Measurement By Simon Trevarthen	pdf	1.03 MB	Nov 20, 2007	Challenges and Successes in Public Sector Performance Measurement By Simon Trevarthen
The Big Picture by Michael Jordan	ppt	1.07 MB	Nov 20, 2007	The Big Picture by Michael Jordan
Public Sector Performance Management by Gregory Richards	ppt	951.00 kB	Nov 20, 2007	Public Sector Performance Management by Gregory Richards
Otto Brodtrick High Performance in Rule-Bound Systems	ppt	1.01 MB	Dec 19, 2007	Otto Brodtrick High Performance in Rule-Bound Systems